No need to trouble the front desk, GoodGuest routes service requests not only to a specific department, but to specific staff members or third-party vendors who are available and have the needed skills to fulfill the task.
Dynamic scheduling allows housekeeping requests to be sent directly to the closest and earliest available housekeepers.
On-demand service requests are routed to both staff members and off property third-party vendors with the skills needed to address specific maintenance issues.
Manage security staff requests and keep records of security related issues, and lost and found items.
Manage parking and luggage. Pickup, delivery and storage requests are sent to the available staff members with no need for a ticketing system.
Offer food & beverage delivery to rooms, by the pool or anywhere on the property and accept payment from guests and non-guests, or bill to room.